FAQ

Answers Regarding Our Consultancy Service

Features of Our Service

FAQ Consultancy Workplace Connect

Response Times

We guarantee to get back to you within 30 seconds 99% of the time.

FAQ Consultancy Workplace Connect

Benefits

100+ Customers have experienced the benefits of our IT Support.

FAQ Consultancy Workplace Connect

Specialist Support

95% of our customers would recommend us as a specialist.

FAQ Consultancy Workplace Connect

Experienced Engineers

100% of our calls are answered by specialist engineers.

FAQs - Consultancy

The consultancy process doesn’t have a fixed period of time, it all depends on the project scope and deliverables required by your organisation. We ensure that any consultancy time spent is transparent and clear with an objective of always setting a clear expectation.

With all of our projects, there is the option to purchase a Support Contract, this will ensure that after the project has been delivered that you still have us to turn to once the initial implementation has been completed.

Our approach is to define the requirements and understand the business’s needs. We also ensure that a solution needs to be defined at the start and consider perspectives from multiple stakeholders to ensure a change or implementation of a system is fit for purpose.

FAQs - Cloud Consulting

Here are the stages for how the consultation would take place:

Discovery – what does the client have in place already and what do they want to achieve with the cloud.

Recommendations – we offer the most appropriate options to see what your business would like.

Experts – we use our experts to do the agreed solutions.

Yes, we can use our experts to help successfully move customers’ workloads and data to the cloud.

  • Public
  • Private
  • Software as a service

FAQs - Security Consulting

Here are the stages for your consultation regarding security:

The first step is discovery – we will look at what the customer already has in place and what risks we would associate with the business.

Then the second step would be recommendations – we will give you recommendations regarding how we can help make your business secure.

The final step is then using our experts to implement the agreed solutions.

Yes, we have experts who are trained to assist in this.

We offer awareness training from our experts who can give your business sessions and we have software that allows us to do regular training and updates.

FAQs - IT Projects

Yes, we have partnerships and experts to make sure we can provide all the products and services you need.

We include manufacturer support and additional packages are available.

FAQs - Office Relocation

Yes, we can make sure that we do this to meet your timescale, with insurance, and best practices to ensure that everything runs smoothly.

Yes, we can use our experts to make sure that the new office is set up successfully.

Our Partners

FAQ Consultancy Workplace Connect
FAQ Consultancy Workplace Connect
FAQ Consultancy Workplace Connect
FAQ Consultancy Workplace Connect
FAQ Consultancy Workplace Connect
FAQ Consultancy Workplace Connect

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FAQ Consultancy Workplace Connect

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Sectors we serve in

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Clients Testimonials

Stephen Sawley

Being partnered with WPC is a joy. Their level of service and turnaround is exceptional. As is every member of the support team that I am in contact with. Savvy support and great to work with!

Mark G

We have been using Workplace Connect for around 2 years now, and have found them to be a great company to work with. The change over from our last provider was seamless, and we have enjoyed an uninterrupted service since then. They are always available to assist with any enquiries, and deal with all matters promptly. I wouldn't hesitate to recommend them to other businesses.

Elliot Azim

I have worked with this company for over 4 years and can safely say that the customer service is second to none. The staff go above and beyond to assist with clients and suppliers and are always very friendly and responsive. I would highly recommend Workplace to anyone looking for a quality IT partner.

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