FAQ

What You Need to Know About IT Support

Features of Our Service

FAQ IT Support Workplace Connect

Response Times

We guarantee to get back to you within 30 seconds 99% of the time.

FAQ IT Support Workplace Connect

Benefits

100+ Customers have experienced the benefits of our IT Support.

FAQ IT Support Workplace Connect

Specialist Support

95% of our customers would recommend us as a specialist.

FAQ IT Support Workplace Connect

Experienced Engineers

100% of our calls are answered by specialist engineers.

FAQs - IT Support

We only offer support to businesses small, medium, and large. Our services range from end-user support to fully managed solutions.

You can contact us either by phone, email or the chat function on our website.

We  aim for emails to be responded to within 15 minutes, and phone calls within 30 seconds. You will always be answered by an engineer.

FAQs - Managed Network

We put industry best practices in place and ensure they are continually monitored and evaluated as per guideline changes.

We offer dedicated fibre speeds starting at 100Mb – 10Gb.

High availability, redundancy, and high performing networks to ensure your business network is running optimally.

FAQs - Cloud

Yes, we always ensure that every aspect of your cloud service is made secure and cover any potential or possible threats that could jeopardise your service.

Ensure you have a suitable network that is reliable and has a high speed.

Yes, however, we recommend locking down cloud services via a VPN service.

Our Partners

FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect

Get Our Free Guide

FAQ IT Support Workplace Connect

For more resources, click the link below

Certifications

FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect
FAQ IT Support Workplace Connect

Sectors we serve in

Where offer support

Clients Testimonials

Stephen Sawley

Being partnered with WPC is a joy. Their level of service and turnaround is exceptional. As is every member of the support team that I am in contact with. Savvy support and great to work with!

Mark G

We have been using Workplace Connect for around 2 years now, and have found them to be a great company to work with. The change over from our last provider was seamless, and we have enjoyed an uninterrupted service since then. They are always available to assist with any enquiries, and deal with all matters promptly. I wouldn't hesitate to recommend them to other businesses.

Elliot Azim

I have worked with this company for over 4 years and can safely say that the customer service is second to none. The staff go above and beyond to assist with clients and suppliers and are always very friendly and responsive. I would highly recommend Workplace to anyone looking for a quality IT partner.

    Latest Resources

    FAQ IT Support Workplace Connect

    Why There’s Been a Rise in Supply Chain Attacks

    The rise in cyber-attacks relating to supply chains has increased…

    FAQ IT Support Workplace Connect

    How to Handle a Cyber Attack

    Here are five steps you can use to handle the…

    FAQ IT Support Workplace Connect

    Law Firms and Insider Threats

    Insider threats are a growing risk to law firms within…

    Subscribe for Latest Cyber Security News & Tips

      Name

      Company

      Email

        Speak to a Specialist