Response times
We guarantee to get back to you within 30 seconds 99% of the time.
Benefits
100+ Customers have experienced the benefits of our IT Support.
Specialist support
95% of our customers would recommend us as a specialist.
Response times
100% of our calls are answered by specialist engineers.
Our Mobile Services
At Workplace Connect, you can find all your IT solutions in one place, and a dedicated team of experts is always on hand to provide support. Our passion is giving businesses like yours the ability to complete work in a safe, innovative, and efficient manner. We are dedicated to making work life easier and safer for everyone through promoting best practices and handling your IT so that you can focus on the important stuff.
Workplace Connect provides managed sims that offer call stats, call tracking, and call recording built into the SIM, ready for your business to use. Our mobile device management software means we can securely manage mobile devices – wiping data remotely, managing access, and keeping your data safe. This service can help you monitor and maximise your phone calls to provide the best customer service possible.
Our partners are leading vendors such as Microsoft, Cisco Meraki, Virtual1 and Neos. We are confident these will optimise your business and enhance it for maximum efficiency! If you are unsure what you need, simply call us and we will talk through the best options for your business.
We look forward to supporting your business!
Why We Recommend This Service
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We can provide you with managed sims, which means you can have call stats, call tracking, and call recording all built into the sim. We can also address the security aspect of the mobile by completing tasks such as wiping data and controlling access to data. Your business can be kept secure, and you can easily track how staff communicates.
Common Challenges
- One of the most common challenges is the regulatory and compliance policies your business is expected to follow. You can meet those expectations with a service like ours.
- Another problem is that you cannot monitor calls or record them; this is required when you need to see how your staff deals with customers and could be used for confidential purposes throughout your company.
Why This Service Is Effective
- Our mobile services allow you to monitor and record calls which are helpful if your business needs to follow the correct code of conduct, use calls for training purposes, listen back to a call to ensure you have all the right information, assess whether KPIs are being met, and track employees.
- With Workplace Connect, it is easier then ever to allow your employees to work remotely whilst keeping tabs on their performance and what business they have been able to do.
- The features of this service allow your business to meet the standards of compliant regulations.
Our Partners
Products and Services We Offer
Here is the range of products and services we use to support your business, contact us if you would like to know more.
Managed SIM
JAMF and Intune Mobile Device Management
Clients Testimonials
We take pride in our service and maintaining strong relationships with our customers.
Benefits of Working With Us
- We will empower your business through IT and Security.
- We promise to provide guaranteed response times.
- Our dedicated team provide security expertise for all aspects of IT.
- Our team of specialists are always ready to share thier expertise.
- We are a single point of contact for all IT enquiries.
- We pride ourselves on our personal service.
Get Our Free Guide
Download our free guide today and learn about the mandatory products and services your business should have in order to operate efficiently and securely.
This free guide includes:
- Key products and services
- Infographic
- Main benefits of each product/service
If you would like further advice and support, contact us today!
Types of Support We Offer
Always Ready
We have qualified engineers who are always ready to handle your requests.
Calls
You can call our experts if you require support or have an enquiry.
Tickets
We have a ticket system to trackemails and calls meaning we are always keeping watch over your enquiries.
Remote Support
We offer remote support (RMM) so you can get the help you need fast and efficiently.
Onsite Support
We offer remote support (RMM) so you can get the help you need fast and efficiently.
Our Process
Here are the stages of how we work with you to provide the products and services your business requires.
Stage 1
First, we analyse and assess your need for mobile services as well as what regulations your sector has to follow, to understand what is needed for your business and how this can be optimised for your workplace.
Stage 2
Once we have identified the requirements from your business for mobile, we recommend steps to act on this and create a strategy to ensure your communication can be monitored effectively.
Stage 3
After consideration of potential options, our IT experts then implement the best course of action regarding your addition of mobile services.
Stage 4
Once we have implemented the software, we will verify with your business that the solution meets your requirements or if you would like any adjustments to be made.
Stage 5
Finally, we will continually monitor your mobile services to spot any potential issues before they cause disruption to your business or to see if any adjustments would be required to ensure maximum efficiency and control.
Certifications
Your Partners in Professional Excellence
Round-the-Clock Assistance:
Our commitment to your success knows no bounds. Experience unwavering support with our 24/7 service, ready to serve you anytime, any day.
Strategic Locations for Strategic Partnerships:
Basingstoke: Never Despair Studios, Unit 2, Alton Road, Hook, RG29 1RT
London: 86-90 Paul Street, London, EC2A 4NE
Dedicated Expertise for Specialised Sectors:
- Legal
- Finance
- Real Estate
Speak to a Specialist
If you have any queries or would like to learn more about how we can support your business, contact us today.
Related Services
Here are our recommended related products and services; get protection, support, and advanced technology for all aspects of your business and devices! If you are unsure of what you need contact us today and our experts can show you the best way forward for your business.
VoIP
VoIP uses broadband internet connection to communicate internationally for a much lower cost.
Network
We provide a managed secure network, monitor its performance and tailor firewall rules.
Microsoft Teams
Optimise your workload by working collaboratively and communicating on projects whilst phoning anywhere on your PC.
Data Security
We use technology which offers protection from outside interference but provides the right access to your employees.
FAQs
Here are the answers to the most commonly asked questions regarding our Mobile services , if you have any further questions please contact us.
Calls can be stored for as long as your business will need them, we can help meet your criteria.
Legal
Accounting
Finance
However, we are happy to work with all sectors.
Yes, employees will require access so that the data is stored correctly.
Latest Resources
Use our latest resources to learn more and keep updated on news regarding cyber security and IT.
Securing the Digital Vaults: The Critical Role of Cybersecurity in Document Management
Untold amounts of sensitive data are stored in the vast number of documents that are amassed throughout the course of an organisation’s existence.
Data Privacy in a Hyperconnected World: Challenges and Solutions
Businesses rely largely on technologies based on data to develop and stay competitive. Digitisation is constantly evolving, increasing the business risks connected with
Understanding DDoS Attacks: Mitigation and Prevention Strategies
What is a Denial-of-Service Attack? When authorised individuals are unable to gain access to information systems, gadgets, or other network resources owing to