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The 3 Key Benefits of Outsourcing Your IT Support

The 3 Key Benefits of Outsourcing Your IT Support

The 3 Key Benefits of Outsourcing Your IT Support Workplace Connect

Do you want cost-effective, expert support? 

Well, outsourcing your IT will be a guaranteed method of achieving both of those goals! Did you know that outsourcing your IT to a specialist company such as ourselves is usually cheaper than hiring your own in-house support? Of course, there are loads of benefits to using this service, however today we are going to focus on the three key benefits.

 

1) Cut Costs  

Outsourcing your IT support means that you can save money on aspects of your business such as recruitment and HR costs. With in-house employees, you have to pay each one a monthly wage however with businesses such as yourselves it is one fixed cost to get a whole team of experts ready to support you when you need it. In addition to this, we offer a range of support which can be done remotely therefore you don’t get charged any extra money to speak to one of your specialists about an issue your business may be facing. Outsourcing experts means you don’t have to pay for them to be continually trained on new technologies which also saves your business money.

You can arrange payment plans with IT support companies to when best suits your business whereas paying employees will have to be monthly and there is very little room for negotiation. Another bonus is we never overcharge you on services and products because you only pay for the amount your business uses and our dedicated team is happy to work with you to understand how much you require.

A final way outsourcing your IT support saves you money, is through monitoring your software and services because this will prevent damage or downtime. Downtime can cost a business upwards of £7,235 a year as well as the potential to miss out on customers and a damaged reputation. IT support experts such as ourselves, minimise the risk of this happening and are quick to respond to enquiries which means you save money and don’t leave customers waiting around. Research has also shown that outsourcing your IT can save your business 40% or more on their technology requirements.

 

2) Scalability 

Scalability is a key benefit of outsourcing your IT because it allows you to adjust all elements of technology when your business needs it, to either save money or to allow room for expansion within the company. If your business is growing in size you won’t need to take out a new contract or look for more suppliers, you can simply call us and we will handle the details for you. In addition to this, you won’t need to hire more IT specialists to handle your expansion because our staff can manage the request whilst also providing ongoing support to your employees

Furthermore, deciding what needs to be adjusted to grow or shrink your business can be a difficult task especially if you don’t have expertise in the products your business currently uses; using our experts means that you will be working with a dedicated team who specialises in the products offered to you and are continually working with the suppliers to stay up to date; ensuring you get the most cost-effective specialist service. Products such as the cloud infrastructure are extremely complex and without an expert giving you support it is very likely you will be overpaying for these features. Hiring experts for scalability needs can help your business:

    • Reduce costs on expenses
    • Save room in your office for servers and IT storage
    • Maximise the efficiency of products and software’s used
    • Lower IT maintenance costs
    • Receiving expert advice on the best way forward to accommodate your needs whilst not overspending

 

3) Extensive Spectrum of Knowledge and Expertise 

Outsourcing your IT means you have a whole company of dedicated experts always ready to help your business; this provides you with experts in every aspect of IT without having to pay the cost of a whole team or ongoing training. Many IT support companies such as us, partner with major suppliers such as Microsoft which means they are given access and training to how the products work, are used and priced allowing your business to get the best advice possible. Due to working closely with our suppliers our dedicated team understand the ins and outs of all products or software therefore any queries can be handled with ease; allowing your business to focus on the important stuff.

It is very rare for an IT support business to not know the answer to your problems which means it is highly likely that outsourcing your IT will lead to improved as well as enhanced technology; in turn, leading to better workplace productivity which can help you earn more money and improve your retention rate for customers. Companies such as us, pride ourselves on our quick response times and the ability to handle any query which means your business can have peace of mind that any problems can be solved in a timely and professional manner.

Finally, we can handle and notify you of any updates or big changes to the software for your business; this means your employees don’t have to stay on top of the technology themselves or train tech staff on how to use the latest updates. Our team are experts regarding IT security including cybercrime therefore they can watch over your products and software to keep an eye on any suspicious activity and then notify you immediately if something was to happen. The experts can also train your staff regarding how to spot suspicious activity and how to stay safe online to keep your business protected; this will provide improved protection for your data, customers, and build credibility for your business.

 

The 3 Key Benefits of Outsourcing Your IT Support Workplace Connect

 

If your business would like to know further information on outsourcing your IT, then contact us today! 

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