FAQ

Get The Answers You Need Regarding VoIP

Features of Our Service

FAQ VoIP Workplace Connect

Response Times

We guarantee to get back to you within 30 seconds 99% of the time.

FAQ VoIP Workplace Connect

Benefits

100+ Customers have experienced the benefits of our IT Support.

FAQ VoIP Workplace Connect

Specialist Support

95% of our customers would recommend us as a specialist.

FAQ VoIP Workplace Connect

Experienced Engineers

100% of our calls are answered by specialist engineers.

FAQs - VoIP

Yes, as long as it is set up properly and has sufficient bandwidth.

No, Wi-Fi is a separate service to your VoIP, however, VoIP does rely on your Wi-Fi to have high-quality phone calls and quick connections; you can combine it into the same subscription.

  • Call recording and monitoring
  • Call stats
  • International calls

FAQs - Microsoft Teams

  • Outbound Calling (VoIP)
  • Conferencing
  • Collaboration
  • File Sharing

Yes, if we add the VoIP licence and conferencing to enable this.

Yes, all work and communication is kept secure within Microsoft Teams, there is encryption across all Microsoft tools which means there is a very low chance of someone obtaining your data from this service.

FAQs - Internet

The installation time of this service will vary depending on the building, infrastructure and availability. We can help customers with infrastructure.

  • More uptime.
  • Mirrored upload and download speeds, meaning faster upload speeds.
  • Fixed SLAs meaning your issues get fixed quicker.
  • Your business will have a more consistent connection.

The customer can select anything from 100Mb – 10Gb.

FAQs - Mobile

Calls can be stored for as long as your business will need them, we can help meet your criteria.

  • Legal
  • Accounting
  • Finance

However, we are happy to work with all sectors.

Yes, employees will require access so that the data is stored correctly.

Our Partners

FAQ VoIP Workplace Connect
FAQ VoIP Workplace Connect
FAQ VoIP Workplace Connect
FAQ VoIP Workplace Connect
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FAQ VoIP Workplace Connect

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FAQ VoIP Workplace Connect

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FAQ VoIP Workplace Connect
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Sectors we serve in

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Clients Testimonials

Stephen Sawley

Being partnered with WPC is a joy. Their level of service and turnaround is exceptional. As is every member of the support team that I am in contact with. Savvy support and great to work with!

Mark G

We have been using Workplace Connect for around 2 years now, and have found them to be a great company to work with. The change over from our last provider was seamless, and we have enjoyed an uninterrupted service since then. They are always available to assist with any enquiries, and deal with all matters promptly. I wouldn't hesitate to recommend them to other businesses.

Elliot Azim

I have worked with this company for over 4 years and can safely say that the customer service is second to none. The staff go above and beyond to assist with clients and suppliers and are always very friendly and responsive. I would highly recommend Workplace to anyone looking for a quality IT partner.

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