IT Support for the Modern Firm
Bespoke Solutions for Legal, Finance, and Real Estate. Let Our Experts Guide You.
Tailored IT Support for Legal, Finance, and Real Estate
At Workplace Connect, we specialise in bespoke IT support tailored to the unique demands of the legal, finance, and real estate sectors. Our expert team is primed to guide your firm through the complexities of IT, ensuring you operate securely, efficiently, and at the forefront of innovation. By entrusting us with your IT, you free up invaluable time to concentrate on your clients and core business.
Our dedicated helpdesk is at your service, ensuring swift resolutions and minimal disruptions. Recognising the high costs of IT setbacks, our priority is to ensure your systems run seamlessly. For more hands-on challenges, our team is available for on-site consultations.
Our esteemed partnerships with industry leaders like Microsoft, Cisco Meraki, SentinelOne, and Qualys enable us to deliver unparalleled solutions, fine-tuned to drive your firm’s efficiency. If you’re uncertain about your IT requirements, reach out to our consultants for tailored advice.
Choose us for IT support that understands and elevates your profession. We’re here to champion your success
IT Support Services
The benefits of using this style of service include:
- Can help you save money by allocating and controlling costs.
- Can scale your business with the help of our specialists on projects.
- Limit risks to your business - we will work hard to protect your business and detect threats before it happens.
Network
We provide a managed secure network, monitor its performance and tailor firewall rules
Cloud
The cloud offers internet-based servers which is managed by our IT experts just for you
Our Partners
Services We Offer
If you have a one-off project that you need some help with, don’t hesitate to contact us! We have a wealth of knowledge in all areas of IT. Our team is always ready to work through any issues you may encounter or discuss ideas. We can assist from the planning stage right through to delivery. Project management is no fun on your own, especially when you don’t know how best to do it. Leave it to the experts, and we’ll seamlessly provide you with your needed services.
Microsoft
Microsoft 365 to Azure, we have experts dedicated to each area ready to support you.
Ongoing Support
Specialised ongoing support from our committed team for all aspects of your business.
One Point of Contact
Supported from your PC through to the entirety of the network, so whatever issues you encounter, you have one contact for all enquiries.
SLAs
We promise you will never be left waiting with our industry leading SLAs.
Solutions
Use our experts to guide you and let them build the most suitable solution.
Onsite Support
Presence onsite to provide extensive specialist support to your business.
Clients Testimonials
We take pride in our service and maintaining strong relationships with our customers.
Why We Recommend This Service
Using us as your IT support can you save you from a lot of downtime which in turn can help you with your workload and
satisfying customers. You can rely on us to fix all your problems in a timely manner and even monitor your IT for you.
Common Challenges
- It can be time consuming to find a way to fix your IT without prior knowledge which ultimately makes your business lose out on money.
- You need expertise in this area to understand the best practices and to prevent the issue from repeating itself.
- It can be a challenge to find dependable support who are quick to respond when you need them without your IT being outsourced.
- There may be a lack of knowledge in this field throughout your work, meaning it could take a long time to get the issue resolved, you could potentially make the issue worse or not know where to go for quick guidance.
Why This Service Is Effective
- Workplace Connect can save you time, we guarantee to get back to you within 5 minutes. We save your time so you can earn more money and get back to your business's priorities.
- Using Workplace Connect can improve your business's efficiency because our team of experts are ready to offer support as soon as you require it whilst preventing the issue from happening again.
- Our team are dedicated specialists who can implement best practice regarding IT with ease and can handle any request from your business.
Benefits of Working With Us
- We will empower your business through IT and Security.
- We promise to provide guaranteed response times.
- Our dedicated team provide security expertise for all aspects of IT.
- Our team of specialists are always ready to share thier expertise.
- We are a single point of contact for all IT enquiries.
- We pride ourselves on our personal service.
Get Our Free Guide
Download our free guide today and learn about the mandatory products and services your business should have in order to operate efficiently and securely.
This free guide includes:
- Key products and services
- Infographic
- Main benefits of each product/service
If you would like further advice and support, contact us today!
Types of Support We Offer
Always Ready
We have qualified engineers who are always ready to handle your requests.
Calls
You can call our experts if you require support or have an enquiry.
Tickets
We have a ticket system to track emails and calls. We are always keeping watch over your enquiries.
Remote Support
We offer remote support (RMM) so you can get the help you need fast and efficiently.
Onsite Support
We offer remote support (RMM) so you can get the help you need fast and efficiently.
Our Process
Here are the stages of how we work with you to provide the products and services your business requires.
Stage 1
First, we analyse and assess your IT issues to understand what the problem is and how this has happened to your workplace.
Stage 2
Once we have identified your IT issues, we recommend steps to fix this and create a strategy on the best way to solve them as well as the best way to prevent them from re-occurring.
Stage 3
After consideration of potential options our IT experts then implement the best course of action regarding your IT issues.
Stage 4
Once we have implemented a strategy, we will verify with your business that the solution has worked and you are able to continue working as normal.
Stage 5
Finally, we continually reassess how your IT is working to spot any potential issues before they cause disruption to your business.
Certifications
FAQs
Here are the answers to the most commonly asked questions regarding our IT Support Services , if you have any further questions please contact us.
Your Partners in Professional Excellence
Round-the-Clock Assistance:
Our commitment to your success knows no bounds. Experience unwavering support with our 24/7 service, ready to serve you anytime, any day.
Strategic Locations for Strategic Partnerships:
Basingstoke: Never Despair Studios, Unit 2, Alton Road, Hook, RG29 1RT
London: 86-90 Paul Street, London, EC2A 4NE
Dedicated Expertise for Specialised Sectors:
- Legal
- Finance
- Real Estate
Speak to a Specialist
If you have any queries or would like to learn more about how we can support your business, contact us today.
We only offer support to businesses small, medium, and large. Our services range from end-user support to fully managed solutions.
You can contact us either by phone, email or the chat function on our website.
We aim for emails to be responded to within 15 minutes, and phone calls within 30 seconds. You will always be answered by an engineer.
Latest Resources
Use our latest resources to learn more and keep updated on news regarding cyber security and IT.
Securing the Digital Vaults: The Critical Role of Cybersecurity in Document Management
Untold amounts of sensitive data are stored in the vast number of documents that are amassed throughout the course of an organisation’s existence.
Data Privacy in a Hyperconnected World: Challenges and Solutions
Businesses rely largely on technologies based on data to develop and stay competitive. Digitisation is constantly evolving, increasing the business risks connected with
Understanding DDoS Attacks: Mitigation and Prevention Strategies
What is a Denial-of-Service Attack? When authorised individuals are unable to gain access to information systems, gadgets, or other network resources owing to