Sectors we serve in

Where offer support

IT Support

Let Our Specialists Fix IT

Our IT Support Services

At Workplace Connect you can find all your IT solutions in one place as well as a dedicated team of experts always on hand to provide support. Our passion is giving businesses like yours the ability to complete work in a safe, innovative, and efficient manner. We are dedicated to making work life easier and safer for everyone through promoting best practices and handling your IT so you can focus on the important stuff.

Our helpdesk experienced team are always on hand if you ever face any issues, and you can trust them to work through the problems as efficiently as possible in a timely manner. IT downtime can cost a business upwards of £7,235 a year and we would hate for this to be you. We specialise in great customer service and offer onsite visits as well as remote support.  

Our partners are leading vendors such as Microsoft, Cisco Meraki, Virtual1, and Neos. We are confident these will optimise your business and enhance it for maximum efficiency! If you are unsure what you need, simply call us and we will talk through the best options for your business. 

We look forward to supporting your business!

Features of Our Service

IT Support Workplace Connect

Response Times

We guarantee to get back to you within 30 seconds 99% of the time.

IT Support Workplace Connect

Benefits

100+ Customers have experienced the benefits of our IT Support.

IT Support Workplace Connect

Specialist Support

95% of our customers would recommend us as a specialist.

IT Support Workplace Connect

Experienced Engineers

100% of our calls are answered by specialist engineers.

Why We Recommend This Service

Using us as your IT support can you save you from a lot of downtime which in turn can help you with your workload and satisfying customers. You can rely on us to fix all your problems in a timely manner and even monitor your IT for you. 

Common Challenges

Why This Service Is Effective

Services

If you have a one-off project that you need some help with don’t hesitate to contact us, we have a wealth of knowledge in all areas of IT. Our team is always ready to work through any issues you may encounter or to talk through ideas. We can assist at the planning stage right through to delivery. Project management is no fun on your own, especially when you don’t know how best to go about it. Leave it to the experts and we’ll seamlessly provide you with the services you need. 

IT Support Workplace Connect

Microsoft

Microsoft 365 to Azure, we have experts dedicated to each area ready to support you.

IT Support Workplace Connect

Ongoing Support

Specialised ongoing support from our committed team for all aspects of your business.

IT Support Workplace Connect

One Point of Contact

Supported from your PC through to the entirety of the network, so whatever issues you encounter, you have one contact for all enquiries.

IT Support Workplace Connect

SLAs

We promise you will never be left waiting with our industry leading SLAs.

IT Support Workplace Connect

Solutions

Use our experts to guide you and let them build the most suitable solution.

IT Support Workplace Connect

Onsite Support

Presence onsite to provide extensive specialist support to your business.

Clients Testimonials

Stephen Sawley

Being partnered with WPC is a joy. Their level of service and turnaround is exceptional. As is every member of the support team that I am in contact with. Savvy support and great to work with!

Mark G

We have been using Workplace Connect for around 2 years now, and have found them to be a great company to work with. The change over from our last provider was seamless, and we have enjoyed an uninterrupted service since then. They are always available to assist with any enquiries, and deal with all matters promptly. I wouldn't hesitate to recommend them to other businesses.

Elliot Azim

I have worked with this company for over 4 years and can safely say that the customer service is second to none. The staff go above and beyond to assist with clients and suppliers and are always very friendly and responsive. I would highly recommend Workplace to anyone looking for a quality IT partner.

    IT Support Services

    We can take care of everything IT related to your organisation so you can focus on the important things, our team of experts will be proactively preventing problems related to your IT; so there is a minimal chance of something going wrong. We will also be responsible for maintaining and anticipating the need for processes and functions to improve your business’s operations.

    IT Support Workplace Connect

    Network

    We provide a managed secure network, monitor its performance and tailor firewall rules
    Learn More

    IT Support Workplace Connect

    Cloud

    The cloud offers internet-based servers which is managed by our IT experts just for you
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    Certifications

    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect

    Benefits of Working With Us

    IT Support Workplace Connect

    Get Our Free Guide

    IT Support Workplace Connect

    For more resources, click the link below

    Our Partners

    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect
    IT Support Workplace Connect

    Types of Support We Offer

    IT Support Workplace Connect

    Always Ready

    We have qualified engineers who are always ready to handle your requests.

    IT Support Workplace Connect

    Calls

    You can call our experts if you require support or have an enquiry.

    IT Support Workplace Connect

    Tickets

    We have a ticket system to track emails and calls meaning we are always keeping watch over your enquiries.

    IT Support Workplace Connect

    Remote Support

    We offer remote support (RMM) so you can get the help you need fast and efficiently.

    IT Support Workplace Connect

    Onsite Support

    We provide onsite visits to offer help to your business.

    Our Process

    Here are the stages of how we work with you to provide the products and services your business requires.

    IT Support Workplace Connect

    Stage 1

    First, we analyse and assess your IT issues to understand what the problem is and how this has happened to your workplace.

    IT Support Workplace Connect

    Stage 2

    Once we have identified your IT issues, we recommend steps to fix this and create a strategy on the best way to solve them as well as the best way to prevent them from re-occurring.

    IT Support Workplace Connect

    Stage 3

    After consideration of potential options our IT experts then implement the best course of action regarding your IT issues.

    IT Support Workplace Connect

    Stage 4

    Once we have implemented a strategy, we will verify with your business that the solution has worked and you are able to continue working as normal.

    IT Support Workplace Connect

    Stage 5

    Finally, we continually reassess how your IT is working to spot any potential issues before they cause disruption to your business.

    Sectors and Locations We Serve

    Our Offices

    Address: 86-90 Paul Street, London, EC2A 4NE

    Address: Never Despair Studios, Unit 2, Alton Road, Hook, RG29 1RT

    Sectors We Serve

    Office Hours

    Monday to Friday 8:30 AM to 6:00 PM

    Our IT specialists will be available for calls and emails throughout the day and will respond promptly.

    FAQs

    We only offer support to businesses small, medium, and large. Our services range from end-user support to fully managed solutions.

    You can contact us either by phone, email or the chat function on our website.

    We  aim for emails to be responded to within 15 minutes, and phone calls within 30 seconds. You will always be answered by an engineer.

    Sectors we serve in

    Where offer support

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